Privacy Policy

1. Introduction

Welcome to Keyword Universe. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you create an account and use our website.

2. Who We Are

Search Natural Ltd is responsible for your personal data and acts as the data controller for information collected through this website.

3. Information We Collect

We collect information directly from you and automatically through use of the website.

4. How We Use Your Information

We use your information to:

• Create and maintain your account
• Provide customer support
• Send service-related communications
• Process payments through third-party providers
• Improve website performance and functionality
• Detect fraud, abuse, and security issues

5. Legal Basis for Processing

Where UK GDPR or EU GDPR applies, we process personal information under one or more of the following legal bases:

• Performance of a contract
• Legitimate interests
• Consent
• Compliance with legal obligations

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve our website.

Cookies may be used to:

• Maintain login sessions
• Remember user preferences
• Support website security
• Understand website usage and performance

Some third-party services we use may also place cookies on your device. You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Third-Party Services

We use third-party providers to help operate our services.

8. Data Retention

We retain personal information only as long as reasonably necessary. Examples:

• Account information: while your account remains active
• Security and operational logs: up to 90 days
• Legal or financial records: where required by law

You may request deletion of your account and personal information at any time, subject to legal obligations.

9. International Transfers

Some service providers may process data outside your country of residence. Where required, we take appropriate safeguards to protect personal data during international transfers.

10. Data Security

We take reasonable technical and organisational measures to protect your information. Security measures include:

• Password hashing before storage
• HTTPS encryption in transit
• Access controls and security monitoring

No method of internet transmission or electronic storage can be guaranteed as completely secure.

11. Your Rights

Depending on your location, you may have rights including:

• Access to your data
• Correction of inaccurate data
• Deletion of personal data
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent
• Filing a complaint with your local supervisory authority

To exercise any of these rights, please use our contact form.

12. Children's Privacy

This website is not intended for individuals under the age of 13 (or applicable age requirements in your jurisdiction). We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page and reflected in the "Last Updated" date above.

14. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please use our contact form.